Monday 11 August 2014

Mobile marketing solutions for better customer interaction

Mobile marketing solutions help business target the right kind of audience. It initiates an interactive platform where you can directly communicate with your client through mobile applications and push notifications. Make the most of the mobile platform to grow your business.


Mobile seems to be the buzzword these days, with businesses opting to reach out to clients and prospects in the most personalized manner, mobile marketing solutions are gaining traction. Today, customers prefer to have all the information they need right at their fingertips, and there is no better medium than the mobile.

Businesses are able to directly interact with their clients through mobile applications and other marketing campaigns that are targeted at mobile/Smartphone users. Multiple features and customized applications help SMEs and entrepreneurs achieve amazing targets even without the massive budgets that larger businesses deploy.

The best way to plan and execute a successful mobile marketing campaign is by putting together a team of internet marketing and search engine experts or by hiring an internet marketing company.  Experts in the field will be able to come up with an effective marketing strategy that is tailor-made to specifically fulfill all your marketing goals. Ideally marketing is a device mix that enables you to reach out to a broad range of clients across multiple devices.

Mobile devices offer a broad spectrum of choices for marketing, finding the apt solution for your requirement is crucial to the success of your campaign. Begin by clearly defining the objectives. Does your mobile marketing solution aim at retaining existing clients or acquiring new ones? Do you intend to increase brand awareness or push sales volumes? Based on these decisions you would be able to decide the platform – Mobile SMS or web based marketing campaigns. Also necessary, is the need to study your target audience. Knowing how your audiences interact with mobile devices helps develop an effective marketing strategy that is designed to invoke a response. For instance, it would be easier to reach out to a young audience through text messages as they respond to this quickly. An older audience would probably respond better to web-based advertisements on their mobile phone. Mobile applications are a good medium that appeals to most age groups. Your internet marketing company or search engine marketing company would help you determine the right medium to approach your clients.

There is a plethora of mobile marketing tools available on the internet that help users target a large audience. Though this technique would help you reach out to larger volumes, it clearly lacks the personalization that customized solutions offer. Recent survey shows that 89% of consumers agree that they are willing to sign up for mobile messages provided the messages are personalized. Unfortunately, only 18% of consumers actually see personalization from retailers.

Ideally mobile marketing solutions should have the following components:

Analytics: An effective tool, mobile application analytics and mobile web analytics to give marketers a thorough understanding of customer interactions based on the devices they use both at individual and aggregate levels.

Email marketing: Prepare and design emails that are optimized for mobile devices or mobile applications. These mails should directly render landing pages and websites that are mobile optimized. It should also feature offers that account for mobile apps and location-based targeting.

Uniform and combined approach: It is important to match marketing messages and offers for all the marketing channels across the web, on mobile devices and traditional channels using outbound and inbound marketing channels.

These marketing solutions aim at gaining insight into the various devices used by customers. It helps match and manage mobile users to messages that direct appropriate offers to the respective segments and individuals. It enables you to combine real-time decision making through the mobile’s location specific capabilities and the customer’s current location and recent activities. All-in-all, mobile marketing campaigns combined with other marketing efforts would deliver unmatched results.

Avail quality mobile marketing solutions at 247webpromotions to improve your customer relationship and build a loyal client base.

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